Today, over 78,000 agents across more than 15,000 branches globally rely on Reapit to run their businesses across Europe, the Middle East, Australia and New Zealand. 

The Role – Why This Position Exists 

As Reapit moves into its next phase of growth, business transformation will play a central role in delivering our strategic objectives. To maximise impact, we now need more unified ownership and a more integrated, enterprise-wide approach to coordinating transformation initiatives. 

The Business Transformation Lead is a newly created, senior leadership role with clear ownership of enterprise-wide business transformation. This role exists to bring structure, prioritisation, visibility and delivery discipline to all transformation programmes across the business.  

Reporting directly to the CEO, you will own the business transformation agenda on behalf of the Executive Leadership Team (XLT) - ensuring that initiatives are aligned, collaborative, sequenced effectively, and delivered against clear outcomes. 

This is not a role that replaces functional leaders. Instead, it ensures that transformation efforts across Product, Technology, Finance, People, Marketing and Commercial teams are connected into a single, coherent transformation plan. 

What You’ll Be Accountable For 

Enterprise Transformation Ownership 

• Own and maintain Reapit’s enterprise-wide business transformation plan, aligned to the company’s strategic objectives 

• Ensure all transformation initiatives (including investment cases, operating model changes, AI technology-led change and organisational redesign) are assessed, prioritised and coordinated holistically 

• Provide a single, integrated view of how transformation programmes interact, overlap or depend on one another 

Programme Leadership & Delivery 

• Own business assurance, programme management and governance for transformation initiatives across the Company 

• Ensure transformation programmes are well-defined, business cases are robust, and delivery is tracked against agreed milestones, benefits and ROI 

• Establish clear success measures, reporting cadence and executive visibility 

Cross-Functional Collaboration 

• Work closely with the XLT and senior leaders to drive a more aligned and strategic approach to addressing a current gap in how transformation is executed 

• Act as a neutral, enterprise-level leader who ensures transformation is not siloed within individual teams or geographies 

• Enable constructive challenge, alignment and decision-making across competing priorities 

Strategic Enablement 

• Translate Reapit’s strategic goals into practical, executable transformation initiatives 

• Ensure organisational changes are considered at a macro level, forming part of a broader transformation roadmap rather than isolated actions 

• Support the CEO and XLT with insight, options and recommendations on sequencing and investment decisions 

What Success Looks Like 

Within 3-6 months: 

• A clear, CEO-aligned enterprise transformation roadmap is in place 

• All active transformation initiatives are mapped, prioritised and governed consistently 

• Strong working relationships established across the XLT and senior leadership 

Within 6–12 months: 

• Transformation programmes are delivered in a coordinated, predictable way 

• Improved collaboration and clarity across functions and regions 

• Measurable progress against strategic objectives, with transparent reporting and accountability 

• Reapit operates with a single, joined-up approach to business transformation 

Who We’re Looking For 

You will be a senior, credible leader who can operate across strategy, execution and influence. 

Essential experience: 

• Significant experience leading enterprise business transformation in a B2B SaaS environment 

• Experience working in organisations with £100m+ revenue, ideally investor or PE-backed 

• Proven track record of owning and delivering complex, multi-workstream transformation programmes 

• Strong understanding of how strategy, operating models, technology and organisational design intersect 

• Experience working across multiple verticals or complex product portfolios 

Key capabilities: 

• Ability to see the whole picture, connect disparate initiatives, and drive coherence 

• Strong executive presence and credibility with C-suite stakeholders 

• Highly collaborative leadership style, with the confidence to challenge constructively 

• Excellent programme governance, structure and reporting discipline 

• Pragmatic, outcomes-focused approach — able to balance pace with rigour 

What’s in It for You 

• A rare opportunity to own business transformation end-to-end in a global SaaS business 

• Direct exposure to and partnership with the CEO and Executive Leadership Team 

• Ability to make a visible, lasting impact on how Reapit operates and scales 

• Competitive salary, bonus and benefits package 

• Flexible working, with 1–2 days per week in a Reapit office