Reapit – Who are we?

Please note, this role is part time (3 days a week), working onsite in person at our office in Solihull on Tuesday, Wednesday and Thursday. 

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In the United Kingdom and Ireland, Reapit’s market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you’ll be doing

Reporting to the Workplace Operations Manager, you’ll be involved in general office duties, being responsible for the day to day running of the office to include:

• Reception & Visitor Management:
• Greet and assist clients and visitors, ensuring they feel welcomed and keep the reception area organised and presentable.
• Efficiently manage incoming and outgoing mail/packages, ensuring timely delivery to the local post office.

• Office Operations:
• Ensure that meeting rooms are tidy, well-supplied, and set up according to the requirements of meetings or events.
• Monitor and replenish office kitchen and stationery supplies as needed.
• Process and distribute office access passes for employees or visitors.

• Employee Support & Social Activities:
• Organise in-person social activities and align with our Solihull social committee, such as our end of year festive get together. Plan and manage workplace events such as product launch watch parties plus arrange monthly onsite themed lunches.
• Help to organise and get involved in charity awareness days & volunteering.

• Health & Safety:
• Ensure Fire Warden and First Aider training is up to date. If not certified, the company will provide the training.
• Work with the Workplace Operations Manager to ensure that all office facility requirements, including fire risk assessments and safety checks, are met.
• Conduct regular inspections to identify hazards and ensure corrective actions are taken.
• IT & New Joiner Support:
• Coordinate with IT support to collect and distribute IT equipment for new joiners and leavers.
• Ad-Hoc & Cross-Functional Support:
• Provide support for spontaneous tasks or emergencies that may arise in the office.

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• High level of organisation and communication skills, with the ability to juggle multiple tasks while creating a friendly, efficient environment. It also demands involvement in both office management and employee wellbeing, with a strong focus on safety, teamwork, and overall office culture.
• Ideally, we’re looking for least 4 years plus of experience in a similar role, industry does not matter.
• Problem solver.
• Friendly and approachable.

What your impact and success looks like

As Office Coordinator we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• Understanding of how the office works
• Get to know your employees
• Where improvements could be made to the office space for employee wellbeing and morale

Within 3 months:

• If not already, a certified First Aider & Fire Warden
• Observe & advise of any productive office solutions to create a better working environment

What’s in it for you?

We would like for you to work from our Solihull office at Radcliffe House – 5^th floor, B91 2AA, 3 days a week on Tuesday, Wednesday & Thursday. There is no requirement to work on Monday or Friday, this role is part time (3 days a week, so salary is pro-rata).

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits, including:

• 5.5% employer pension contribution
• 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days)
• Business permitting, we’re closed over Christmas, to give you time back to your friends and family
• Formal and in-house training for your L&D plus access to Go1 – the worlds largest online learning library
• Health benefits including Gym Flex, annual flu vaccinations and many others
• Season ticket loan
• Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month!
• Opportunity to participate in retail benefits and savings via our Benefits partner, Benni!

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.